BLAZE ECOM | Setting up Scheduled Deliveries

Part 1: Enable Inventory

To use Scheduled Delivery, you must ensure that Scheduled Deliveries are toggled on for your Greenline inventory in the "Inventories" tab.






Part 2: Scheduled Delivery Configurations

Go to Settings > Delivery, then scroll down to the section titled "Scheduled Deliveries". You will need to enable the "Allow Scheduled Deliveries" toggle on the right side to see the expanded options as shown below:

Now let's go through each setting:

• Ordering hours allow you to set a unique time window for each day of the week where deliveries can be scheduled
• Special hours allow you to set up events or weekly occurring time windows when delivery will not be available
• The Time Slot determines the size of the time windows that customers can select within your daily delivery hours
  • Ex) 2 hours means customers can choose 8am-10am / 10am-12pm / 12pm-2pm / etc
  • Customers can only select a time slot before its start time begins
• The Buffer allows you to set a requirement on how far ahead of the next time slot a customer needs to place their order
  • Ex) If the buffer is 20 minutes, then a customer will have to place an order at 9:40am or earlier to select the 10:00am-12:00pm time slot
• Ordering Max Time controls how many hours/days in advance a customer can place an order
  
  • By default the system will max out at 2 days, but you can reach out to support to enable this for up to 7 days
• Default Order Limit gives you the option to limit how many customers can order within the same daily time slot
  • Ex) If the buffer is 8 and customers place 8 orders for the 10:00am-12:00pm time slot, then customers will not see that time slot available for the rest of the day

For any issues, please contact the Greenline Support Team using the chat function on your Dashboard.