--- title: BLAZE Growth | Campaigns description: outreach, campaigns --- [Skip to content](https://help.blaze.me/can/home/blaze-growth-outreach/campaigns#main-content) [![BLAZE-Logo-Blue.svg\]](https://help.blaze.me/hubfs/BLAZE-Logo-Blue.svg)](https://help.blaze.me/can/home?hsLang=en) - [BLAZE CAN Knowledge Base](https://help.blaze.me/can/home) Open main navigation Close main navigation - [BLAZE CAN Knowledge Base](https://help.blaze.me/can/home) Welcome to the Blaze Canada Knowledge Base! Find helpful reference by searching here... - There are no suggestions because the search field is empty. 1. [BLAZE CAN Knowledge Base](https://help.blaze.me/can/home?hsLang=en) 2. [Growth](https://help.blaze.me/can/home/growth?hsLang=en) 3. [Growth Outreach](https://help.blaze.me/can/home/growth?hsLang=en#growth-outreach) # BLAZE Growth | Campaigns ## Use Growth Outreach to connect with your customers. ### **What is Outreach/Campaigns?** Outreach/Campaigns is your hub for marketing services. You can use it to send push notifications to your app customers and email marketing campaigns to all your online customers. **![Screenshot 2026-08-27 at 4.39.55 PM](https://help.blaze.me/hs-fs/hubfs/Screenshot%202026-08-27%20at%204.39.55%20PM.png?width=252&height=193&name=Screenshot%202026-08-27%20at%204.39.55%20PM.png)** Outreach requires a subscription to use. Our mobile app subscription includes unlimited push notifications, and our marketing add-on includes email and SMS services. Please reach out to [sales@blaze.me](mailto:sales@blaze.me) to inquire about these services. ### **Overview** We will cover the basics of how outreach works. Please use the following guides if you would like detailed walkthroughs on push notifications and emails: - [Click here](https://help.blaze.me/can/home/blaze-ecom-email-campaigns?hsLang=en) for our email marketing walkthrough - [Click here](https://help.blaze.me/can/home/ecom-mobile-app-push-notification-campaigns?hsLang=en) for our push notification walkthrough - [Click here](https://help.blaze.me/can/home/blaze-growth-sms-messaging?hsLang=en)for our SMS walkthrough #### **Triggered Campaigns** Triggered campaigns allow you to set up **automatic** messages that send based on preset conditions. You can edit the messaging for each to make it your own. You will see real-time feedback on how many customers are interacting with your campaigns. ![Screenshot 2026-08-27 at 4.40.42 PM](https://help.blaze.me/hs-fs/hubfs/Screenshot%202026-08-27%20at%204.40.42%20PM.png?width=670&height=151&name=Screenshot%202026-08-27%20at%204.40.42%20PM.png) Currently, we have automated flows built to win back customers who haven't purchased in a set time, prompt new customers to order, and send abandoned cart reminders. #### **![Screenshot 2026-08-27 at 4.41.18 PM](https://help.blaze.me/hs-fs/hubfs/Screenshot%202026-08-27%20at%204.41.18%20PM.png?width=416&height=580&name=Screenshot%202026-08-27%20at%204.41.18%20PM.png)** #### **One-Time Campaigns** This section allows you to create custom **one-time** messages that can be sent instantly or scheduled for later. You'll see data based on how customers interacted with each campaign. ![Screenshot 2026-08-27 at 4.41.43 PM](https://help.blaze.me/hs-fs/hubfs/Screenshot%202026-08-27%20at%204.41.43%20PM.png?width=670&height=150&name=Screenshot%202026-08-27%20at%204.41.43%20PM.png) Use the filter in the top right to find campaigns you have created ![Screenshot 2026-08-27 at 4.42.11 PM](https://help.blaze.me/hs-fs/hubfs/Screenshot%202026-08-27%20at%204.42.11%20PM.png?width=199&height=310&name=Screenshot%202026-08-27%20at%204.42.11%20PM.png) #### **Targeting Customers** One-time campaigns allow you to specify a more specific audience based on purchase history or store activity. Option 1: Pre-built Audiences Pre-built audiences target customers based on online orders over the last 2 months. You can target your top 10%-50% using this dropdown. ![](https://help.blaze.me/hs-fs/hubfs/iScreen%20Shoter%20-%20Google%20Chrome%20-%20260716125659.jpg?width=670&height=632&name=iScreen%20Shoter%20-%20Google%20Chrome%20-%20260716125659.jpg) Option 2: Targeting By Store Our multi-location operators can also target customers by store. Here is a breakdown of how customers are assigned to individual stores: - Customers are assigned to the store where they created their online profile - Customers are assigned to stores where they have added products to the cart - These store assignments **stack** so customers may be assigned to **multiple stores** - Users will only receive each push notification **once -** even if they are assigned to multiple stores that are being targeted **![](https://help.blaze.me/hs-fs/hubfs/iScreen%20Shoter%20-%20Google%20Chrome%20-%20260716125717.jpg?width=670&height=514&name=iScreen%20Shoter%20-%20Google%20Chrome%20-%20260716125717.jpg)** Combine **Triggered Campaigns** with tailored **Audiences** for maximum ROI. Setting up automated flows for abandoned carts or 30-day winbacks ensures your store continuously re-engages customers in the background without requiring manual single-send efforts.   - [Getting started](https://help.blaze.me/can/home/getting-started?hsLang=en) - [Dashboard](https://help.blaze.me/can/home/dashboard?hsLang=en#main-content) - [General](https://help.blaze.me/can/home/dashboard?hsLang=en#general) - [Settings](https://help.blaze.me/can/home/dashboard?hsLang=en#settings) - [Products](https://help.blaze.me/can/home/dashboard?hsLang=en#products) - [Discounts](https://help.blaze.me/can/home/dashboard?hsLang=en#discounts) - [Inventory](https://help.blaze.me/can/home/dashboard?hsLang=en#inventory) - [Customers](https://help.blaze.me/can/home/dashboard?hsLang=en#customers) - [Employees](https://help.blaze.me/can/home/dashboard?hsLang=en#employees) - [Sales](https://help.blaze.me/can/home/dashboard?hsLang=en#sales) - [Purchase Orders](https://help.blaze.me/can/home/dashboard?hsLang=en#purchase-orders) - 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