--- title: ECOM Mobile App | Configuring the Mobile App Help tab description: Ensure customers have easy access to contact your support if they need help --- [Skip to content](https://help.blaze.me/can/home/ecom-mobile-app-configuring-the-mobile-app-help-tab#main-content) [![BLAZE-Logo-Blue.svg\]](https://help.blaze.me/hubfs/BLAZE-Logo-Blue.svg)](https://help.blaze.me/can/home?hsLang=en) - [BLAZE CAN Knowledge Base](https://help.blaze.me/can/home) Open main navigation Close main navigation - [BLAZE CAN Knowledge Base](https://help.blaze.me/can/home) Welcome to the Blaze Canada Knowledge Base! Find helpful reference by searching here... - There are no suggestions because the search field is empty. 1. [BLAZE CAN Knowledge Base](https://help.blaze.me/can/home?hsLang=en) 2. [Mobile Apps](https://help.blaze.me/can/home/mobile-apps?hsLang=en) 3. [Customization](https://help.blaze.me/can/home/mobile-apps?hsLang=en#customization) # ECOM Mobile App | Configuring the Mobile App Help tab ## Ensure customers have easy access to contact your support if they need help The Mobile App comes with a configurable Help tab that will allow customers to contact your Support team via phone number and email. Please follow the instructions below to configure the Help tab. ![](https://help.blaze.me/hs-fs/hubfs/Knowledge%20Base%20Import/IMG_6D09AA569303-1-jpeg%202022-04-15%20at%204-48-51%20PM-jpg-3.png?width=214&name=IMG_6D09AA569303-1-jpeg%202022-04-15%20at%204-48-51%20PM-jpg-3.png) 1. Log into Mission Control at **ecomsupport@blaze.me** , click on the **General** tab and select **Support**.![](https://help.blaze.me/hs-fs/hubfs/image-png-Sep-25-2024-01-44-07-7181-PM.png?width=688&height=305&name=image-png-Sep-25-2024-01-44-07-7181-PM.png) 2. Enter the **Support Phone Number** you would like customer to contact through the **Help** tab in the mobile app. ![](https://help.blaze.me/hs-fs/hubfs/image-png-Sep-25-2024-01-44-54-2809-PM.png?width=688&height=308&name=image-png-Sep-25-2024-01-44-54-2809-PM.png)![](https://help.blaze.me/hs-fs/hubfs/Knowledge%20Base%20Import/IMG_863247305C41-1-jpeg%202022-04-15%20at%204-43-05%20PM-jpg-3.png?width=301&name=IMG_863247305C41-1-jpeg%202022-04-15%20at%204-43-05%20PM-jpg-3.png) 3. Enter the **FAQ Url** you would like to link customers to through the **Help** tab in the mobile app. This can be the **FAQ Url** on your content site.![](https://help.blaze.me/hs-fs/hubfs/image-png-Sep-25-2024-01-45-22-3613-PM.png?width=688&height=306&name=image-png-Sep-25-2024-01-45-22-3613-PM.png) ![](https://help.blaze.me/hs-fs/hubfs/Knowledge%20Base%20Import/IMG_6D09AA569303-1-jpeg%202022-04-15%20at%204-45-23%20PM-jpg-3.png?width=301&name=IMG_6D09AA569303-1-jpeg%202022-04-15%20at%204-45-23%20PM-jpg-3.png) 4. 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