--- title: BLAZE ECOM | Pickup Order Notifications description: This article will explain how to add Helper text to the pickup options listed during checkout. --- [Skip to content](https://help.blaze.me/can/home/ecom-pickup-order-notifications#main-content) [![BLAZE-Logo-Blue.svg\]](https://help.blaze.me/hubfs/BLAZE-Logo-Blue.svg)](https://help.blaze.me/can/home?hsLang=en) - [BLAZE CAN Knowledge Base](https://help.blaze.me/can/home) Open main navigation Close main navigation - [BLAZE CAN Knowledge Base](https://help.blaze.me/can/home) Welcome to the Blaze Canada Knowledge Base! Find helpful reference by searching here... - There are no suggestions because the search field is empty. 1. [BLAZE CAN Knowledge Base](https://help.blaze.me/can/home?hsLang=en) 2. [BLAZE ECOM](https://help.blaze.me/can/home/blaze-ecom?hsLang=en) 3. [General](https://help.blaze.me/can/home/blaze-ecom?hsLang=en#general) # BLAZE ECOM | Pickup Order Notifications ## This article will explain how to add Helper text to the pickup options listed during checkout. 1. To setup and edit **Pickup Order** messages, login to your **Mission Control**, click on the **Settings** tab and select the **Notification** tab.![](https://help.blaze.me/hs-fs/hubfs/image-png-Apr-17-2024-10-56-47-4355-PM.png?width=688&height=300&name=image-png-Apr-17-2024-10-56-47-4355-PM.png) 2. To edit, click the icon to the right of the **Pickup Order** status.![](https://help.blaze.me/hs-fs/hubfs/image-png-Apr-17-2024-10-58-42-7728-PM.png?width=688&height=303&name=image-png-Apr-17-2024-10-58-42-7728-PM.png) 3. The **Order message** can be toggled on or off by clicking the **switch** next to **Is Active**. Toggling off will prevent the order status message from being sent. ![](https://help.blaze.me/hs-fs/hubfs/image-png-Apr-17-2024-10-59-33-3798-PM.png?width=688&height=307&name=image-png-Apr-17-2024-10-59-33-3798-PM.png) 4. The **Order Status message text** is automatically set to a **default message** containing **variables** that will input custom information from your **Point of Sale** into the Pickup Order status message. Use the **Available Variables** to customize the Order Status message text to your preference. - To add an **Available Variable,** copy the variable text and paste between two curly brackets on each end of the text. Click the **Save button** to save any changes. - Make sure there are no extra spaces between the **Variable** text and the curly brackets. Extra spaces will cause custom info to not be inputted correctly. - **PLEASE NOTE: Treez POS partners will need to enter the store phone number into the Order Status message text. That variable is not shared via the Treez API.** ![](https://help.blaze.me/hs-fs/hubfs/image-png-Apr-17-2024-11-00-45-4216-PM.png?width=688&height=308&name=image-png-Apr-17-2024-11-00-45-4216-PM.png) 5. Sequence of **Pickup Order Status** messages: - **(1) Pickup Order Placed**: This message is **automatically** sent to the customer's email once they have completed their order in the store. - **(2) Pickup Order Ready for Pickup**: This message is **not sent automatically**. This message requires that it is manually triggered in the **Point of Sale** by updating the **Order Tracking Status** to **Ready for Pickup**. - **(3) Pickup Order Completed**: This message is automatically sent to the customer's email once the order has been successfully picked up. 6. **Canceled Order Status** messages will be sent out if an order is **canceled or declined**. These messages can also be edited as explained above. - **Ordered Canceled by Dispensary**: Dispensary **accepts** the order, then cancels it. - **Order Canceled by User**: Customer cancels their order. - **Order Declined**: Dispensary **does not accept** the order for specific reason and cancels it. ![](https://help.blaze.me/hs-fs/hubfs/image-png-Apr-17-2024-11-01-48-1222-PM.png?width=688&height=312&name=image-png-Apr-17-2024-11-01-48-1222-PM.png) - [Getting started](https://help.blaze.me/can/home/getting-started?hsLang=en) - [Dashboard](https://help.blaze.me/can/home/dashboard?hsLang=en#main-content) - [General](https://help.blaze.me/can/home/dashboard?hsLang=en#general) - [Settings](https://help.blaze.me/can/home/dashboard?hsLang=en#settings) - [Products](https://help.blaze.me/can/home/dashboard?hsLang=en#products) - [Discounts](https://help.blaze.me/can/home/dashboard?hsLang=en#discounts) - [Inventory](https://help.blaze.me/can/home/dashboard?hsLang=en#inventory) - [Customers](https://help.blaze.me/can/home/dashboard?hsLang=en#customers) - 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