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BLAZE Growth | Configuring Loyalty Rewards

How to create and manage rewards in BLAZE Growth 

 

Customers can redeem earned points for rewards, which automatically apply to eligible orders without extra steps at checkout

⚠️ The features of Growth Loyalty described in this article allow for customizable reward models that may not comply with regulations in every province. This content is provided for informational purposes only and does not constitute legal advice. Users are solely responsible for ensuring their reward programs comply with all local regulations.⚠️


Creating a Reward

  1. Log in to the Growth Platform
  2. Click on the Loyalty dropdown and select Rewards

Click Add Reward to get started and select the Reward Type: Dollar Discount or Percentage Discount.

Screenshot 2026-08-20 at 11.34.56 AM

The following fields are required:

  • Reward Name - Give the reward a clear, customer-friendly name. E.g. "$5 Off Your Order" or "10% Discount"
  • Reward Type - Choose how the reward discount is applied
    • Dollar Amount - A fixed dollar value is deducted from the order total.
    • Percentage Off - A percentage is taken off the order total.
  • Points Cost - Enter how many points a customer must spend to redeem this reward.
  • Available Stores - Select which stores this reward can be redeemed at. If you operate at multiple locations, you can limit a reward to specific stores or make it available across all of them.

Dollar Amount Screen

Percentage Off Screen

How Rewards Work at Checkout

Rewards are managed entirely through BLAZE Growth — you no longer need to set them up or process them in Greenline. When a customer redeems a reward, it is applied automatically to their order.

Important: Rewards and Stacking

Loyalty rewards are treated as company promotions within the system. Whether a loyalty reward can be combined with another active promotion (for example, a site-wide sale discount) depends on how your promotions are configured.

  • If the other promotion is set to "stackable", it will combine with the loyalty reward.
  • If the other promotion is set to "not stackable", the two cannot be applied together.

Learn more about Discount Stacking