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BLAZEPAY | Updating Bank Accounts for Deposits

The following guide outlines the documents required to update bank account information after application approval.

Overview

After a BLAZEPAY application has been submitted and approved, merchants do not have readily available access to the KYC application. To change banking information for BLAZEPAY deposits, please contact support-ca@blaze.me to submit a new request to update it.

Required Information

When submitting a bank change request to the BLAZEPAY team, please have one of the following documents available for submission:

  • Bank Slip
    • The document must have the exact name of the sole proprietor or legal business name, and the issue date must be within the last 12 months. 
  • Deposit Slip
    • The document must have the exact name of the sole proprietor or legal business name, and the issue date must be within the last 12 months.
  • Voided Cheque 
    • The document must have the exact name of the sole proprietor or legal business name.

⚠️Failure to meet the noted requirements will cause application errors, resulting in the payment processor denying account updates. 

 

Application Review

After the banking documents have been shared with the dedicated BLAZEPAY team for a new submission, the payment processor will review the provided information for approval. 

During this process, deposits will pause until the banking information is approved.  However,  a merchant's ability to process card payments will remain unaffected.

Application reviews are typically updated within 24 to 48 hours. Once the payment processor has approved the account information, merchants will be notified via email.