Socket Mobile scanner not working
Socket Mobile scanners are our barcode scanners of choice over the ELO Paypoint scanners. Some customers have received free courtesy units from us (MSRP $500/unit) because of persistent ELO scanning issues.
Manual HERE
Identify the problem
Manual HERE
Identify the problem
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Scanner is not connected to the iPad
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Scanner is not in the right mode (PC or iOS mode)
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Scanner is appending/prepending magic digits
Customer is using an older 7Qi model
This should not be a problem moving forward, but some customers with older scanner models such as Blended Buds have these. The issue is that the default settings add a single 0 to the front of every scan result.
Scan the following to set the socket 7Qi to not add leading zeros.
